Dear customer, Hello! We are truly sorry to hear that you have had an unpleasant shopping experience. Your feedback is of great importance to us. After verification, we have learned that the goods have already arrived in your country. However, due to the unpaid goods and shipping fees on another platform, the courier company has detained the package. This situation may have arisen from a lack of clear communication. We have already contacted the courier company and are actively working to resolve the issue. We will do our utmost to ensure that the goods are released and delivered to you as soon as possible. At the same time, we will also optimize our internal processes to prevent such incidents from happening again in the future. Once again, we sincerely apologize for the inconvenience caused and thank you for your understanding and support. Wishing you a pleasant day!